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When you encounter any problem or bug, please submit it to
bug-grub@gnu.org with information about your computer and what
you did as much as possible. Take a look at this list before you
send e-mail to the address:
-
Write what you did and what messages were printed on the screen in
detail. Don't paraphrase them. Please describe them as they were.
-
Explain what you wanted to do. It is very useful to know your purpose
and your wish, and how GRUB didn't satisfy you.
-
Inform us of the information about your GRUB. What version were you
using? Which were you using the grub shell or the boot images? If using
the grub shell, tell us what operating system was used to run it. And,
if you ran
configure
with some options when building GRUB, it
would be a good thing to let us know how to build it.
-
The information on your hardware is also essential. These are especially
important: the geometries and the partition tables of your hard disk
drives and your BIOS.
-
Write down anything that you think might be related. If you are not sure
whether to state a fact or leave it out, state it! Reporting too many
things is quite better than omitting an important thing.
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